Legal
Privacy Policy
Effective date: 18 September 2026
Last updated: 19 September 2026
This Privacy Policy explains how Steep™ Fan Site (“we”, “us”, “our”, or the “Website”) collects, uses, stores, discloses, transfers and protects personal information when you visit this website, interact with our pages, submit forms, contact us, or arrive here from online advertising (including Google Ads or similar paid campaigns). Please read this document carefully. By using this Website, you acknowledge the practices described in this Privacy Policy.
This Website is an independent fan-created informational resource dedicated to the game Steep™. It is not an official game website and is not affiliated with, endorsed by, sponsored by, or connected to the game’s developers or publishers. Contacting us does not create an official game support ticket.
This Privacy Policy is intended to meet common transparency expectations for websites that may be promoted through Google Ads and similar advertising platforms, including clear disclosure of what data is collected, how it is used, whether it is shared, how cookies and similar technologies work, and how you can contact us or exercise your rights.
Table of contents
- Who we are (data controller)
- Scope of this policy
- Key definitions
- Personal information we collect
- How we collect information
- Why we collect personal information
- Legal bases for processing
- How we share information
- Online advertising, Google Ads and analytics
- Cookies and similar technologies
- International transfers
- Retention
- Security
- Your rights and choices
- Do not sell or share personal information
- Children’s privacy
- No sale of products or payment data
- Third-party websites and links
- Automated decision-making
- Complaints
- Changes to this Privacy Policy
- How to contact us about privacy
1. Who we are (data controller)
Steep™ Fan Site is operated from New Zealand. For privacy and general enquiries related to this Website, you may contact us using the details below. These contact details are also provided so that advertising reviewers, regulators and visitors can identify the operator of the landing pages linked from ads:
- Website / brand name: Steep™ Fan Site
- Business / correspondence address: 116A Wairau Road, Wairau Valley, Glenfield, Auckland 0627, New Zealand
- Phone: +64 9 484 2971
- Email: [email protected]
- Online contact form: Contact page
We respond to privacy-related requests during ordinary business hours in New Zealand. Response times may vary depending on the nature and complexity of the request. For urgent security concerns, please mark your email subject clearly (for example, “Privacy / Security”).
2. Scope of this policy
This Privacy Policy applies to personal information collected through:
- pages published on this Website (including Home, Explore, Sports, Challenges, Guides, About, FAQ, Accessibility and Contact);
- the contact / feedback form and any confirmation or thank-you pages related to form submissions;
- email, phone or written correspondence you send to the contact details listed in this policy;
- essential browser storage used to remember cookie-notice preferences and to support basic form functionality and abuse prevention;
- technical information that may be processed by hosting providers when you request pages from our servers;
- visits that arrive from search engines, social referrals, direct links, email, or paid advertising campaigns (including Google Ads), to the extent such visits interact with this Website.
This policy does not apply to third-party websites, apps, platforms, stores or official game services that may be linked from our pages or that may display advertisements mentioning Steep™ or related topics. We are not responsible for the privacy practices of those third parties. Please review their policies separately.
3. Key definitions
- Personal information / personal data means information that identifies, relates to, describes, or could reasonably be linked to an individual (for example, a name, email address or phone number).
- Processing means any operation performed on personal information, such as collection, storage, use, disclosure, transfer, retention or deletion.
- Cookies and similar technologies include cookies, local storage, session storage and comparable browser or device technologies. See also our Cookie Policy.
- Service providers / processors means third parties that process information on our behalf to help us operate the Website (for example, hosting or email delivery).
4. Personal information we collect
4.1 Information you provide voluntarily
When you submit the contact form or otherwise contact us, you may provide:
- full name or preferred name;
- email address;
- telephone number (optional);
- topic preference and favourite sport selections;
- message content and any other details you choose to include in free-text fields;
- consent confirmation that you agree to review of your message for reply purposes;
- any additional information you voluntarily send by email, phone or post.
Please do not include sensitive personal information (such as government ID numbers, payment card details, precise health data, or passwords for game or store accounts) in messages to this fan Website. We do not need that information to operate an informational fan site.
4.2 Information collected automatically
When you use the Website, we and/or our hosting or infrastructure providers may process limited technical information necessary to operate, secure and deliver the service, which may include:
- date and time of page requests or form submissions;
- Internet Protocol (IP) address or a hashed / truncated network identifier used for abuse prevention and security;
- basic browser, device or user-agent information;
- referrer URL (the page or campaign link that brought you to a page, where available);
- requested page URLs, status codes and standard server log metadata;
- local browser storage values that record whether you accepted the on-site cookie notice;
- form timing fields used to reduce automated spam.
We do not require an account to browse informational pages. You may use most of the Website without submitting the contact form.
4.3 Information we do not intentionally collect
As of the last updated date, this Website is designed as an informational fan resource. We do not intentionally collect:
- payment card numbers, banking details or checkout data;
- game account credentials, Ubisoft / store login passwords, or similar authentication secrets;
- precise geolocation from your device GPS;
- biometric identifiers;
- special-category / sensitive data for marketing profiles.
4.4 Categories summary (for transparency)
| Category | Examples | Typical source |
|---|---|---|
| Identifiers | Name, email, phone (optional) | Contact form / correspondence |
| Communication content | Message text, topic selections | Contact form / email |
| Internet / technical activity | IP / network identifier, user-agent, logs, referrer | Automatic / hosting |
| Preference / storage signals | Cookie-notice acceptance flag | Browser local storage |
5. How we collect information
We collect personal information in the following ways:
- Directly from you — when you fill in the contact form, email us, call us, or write to our postal address;
- Automatically — when your browser requests pages, loads scripts, or stores essential preference values;
- From service providers — for example, hosting logs generated while delivering the Website;
- From advertising or referral context — if you click a Google Ads (or similar) advertisement or campaign link that points to this Website, standard technical referral or campaign parameters may be associated with that visit (for example, landing-page URL parameters). Those parameters are used to understand campaign performance where configured, not to sell your identity.
6. Why we collect personal information (purposes)
We use personal information only for legitimate purposes connected to operating this fan Website and related communications, including to:
- operate, maintain, display and improve informational pages about mountain exploration, sports, challenges and fan guides;
- receive, review and respond to fan feedback, guide suggestions, accessibility notes and content questions;
- communicate with you using the contact details you provide;
- prevent spam, bots, fraud, misuse of the contact form and other security risks;
- diagnose technical issues, monitor availability and protect infrastructure;
- measure and improve the clarity of content and navigation;
- understand, at a high level, how visitors arrive at the Website (including from paid ads) so we can manage advertising spend responsibly where campaigns are used;
- comply with applicable legal obligations and respond to lawful requests;
- maintain records of correspondence where reasonably necessary for operational, security or legal reasons;
- enforce our Terms of Use and protect our rights and those of visitors.
We do not sell personal information. We do not use contact submissions to create marketing lists for unrelated products or services. We do not operate a storefront, payment checkout, game-key marketplace or account trading service on this Website.
7. Legal bases for processing
Depending on applicable law (including New Zealand privacy law and, where relevant, laws such as the GDPR for visitors in the European Economic Area / UK), we process personal information on one or more of the following bases:
- Consent — where you voluntarily submit information through the contact form and confirm consent for reply purposes, or where consent is required for non-essential cookies or similar technologies;
- Legitimate interests — to operate, secure, measure and improve an informational fan website, respond to enquiries, prevent abuse, and run or evaluate advertising that directs people to publicly available informational pages, in a proportionate way that does not override your rights;
- Contract / pre-contract steps — where processing is needed to respond to a specific request you initiate;
- Legal obligation — where we must retain or disclose information to comply with law, regulation, court order or a valid legal request.
Where processing is based on consent, you may withdraw consent for future processing by contacting us. Withdrawal does not affect processing already lawfully completed before withdrawal.
8. How we share information
We do not sell, rent or trade your personal information for money. We may disclose or allow access to information only in limited circumstances:
- Service providers — hosting, storage, content delivery, email, security, analytics or infrastructure providers who process data on our behalf solely to help us operate the Website and related communications, under appropriate confidentiality and security expectations;
- Advertising and measurement partners — if we use Google Ads, Google Analytics, conversion tags, or similar tools, those partners may process limited technical data (such as cookie identifiers, IP address, device/browser data, and page/event signals) as independent controllers or as processors, according to their own terms and policies. See section 9;
- Legal requirements — where disclosure is required by applicable law, regulation, court order, or to protect rights, safety or security of visitors, the public or our operations;
- Professional advisers — such as lawyers or accountants, where reasonably necessary and subject to confidentiality;
- Business continuity — if the operation of this Website is transferred, merged or reorganised, information may be transferred as part of that change, subject to continued privacy protections consistent with this policy.
We do not share contact-form submissions with game developers or publishers as an “official support” channel. Messages sent here relate to this independent fan Website only.
9. Online advertising, Google Ads and analytics
We may promote this independent fan Website using online advertising platforms, including Google Ads and, where relevant, similar networks. When you click an ad and land on this Website, advertising platforms and related measurement tools may collect or receive certain information about that interaction.
9.1 What advertising-related processing may involve
Depending on how campaigns and tags are configured at any given time, advertising and analytics technologies may process information such as:
- that an ad was shown or clicked;
- the landing page URL and any campaign or tracking parameters;
- approximate location derived from IP address;
- device and browser type;
- cookie or mobile advertising identifiers (where used by the platform);
- aggregated conversion or engagement signals (for example, that a page was viewed or a contact form was opened), if conversion measurement is enabled.
This information is typically used to measure ad performance, prevent invalid traffic, improve campaign relevance, and manage budgets — not to sell game keys or process payments on this Website.
9.2 Google’s role and policies
If Google Ads, Google Analytics, Google Tag Manager, or related Google advertising / measurement products are used in connection with this Website, Google may process data in accordance with Google’s own privacy and advertising policies. You can learn more from Google’s publicly available materials, including Google’s Privacy Policy and advertising settings resources. We encourage you to review Google’s explanations of how ads and measurement work.
9.3 Your advertising choices
You can manage advertising preferences and opt out of certain interest-based advertising through tools such as:
- Google Ads Settings / Google Ad Settings (available through Google account and ad personalisation controls);
- browser controls that block or limit third-party cookies;
- device-level advertising ID reset / limit ad tracking settings on mobile devices;
- industry opt-out pages where available (for example, Network Advertising Initiative or Digital Advertising Alliance resources, depending on your region).
Opting out of interest-based advertising does not mean you will see no ads at all; you may still see contextual or non-personalised ads. Blocking cookies may also affect how well we can measure whether an advertising campaign led to a genuine visit.
9.4 Remarketing and personalised advertising
As of the last updated date, the front-end experience described on this fan Website focuses on essential storage for the cookie notice and form security. If we enable remarketing, audience lists, enhanced conversions, or similar personalised advertising features in the future, we will update this Privacy Policy and the Cookie Policy, and where required by law we will obtain appropriate consent before using non-essential tracking technologies.
10. Cookies and similar technologies
We use limited essential browser storage to remember that you accepted the cookie notice and to support basic form timing fields used for abuse prevention. Advertising or analytics cookies may be set by us or by third parties if and when those tools are enabled for campaign measurement.
For a detailed table of technologies, retention periods, categories and management instructions, please read our Cookie Policy, which forms part of our overall privacy disclosures together with this Privacy Policy and our Terms of Use.
Do Not Track: Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for responding to DNT, our Website may not respond to DNT signals in a specialised way. You can still control cookies and storage through your browser settings and the choices described in this policy and the Cookie Policy.
11. International transfers
Our contact details and correspondence address are in New Zealand. Depending on where you are located and where hosting, email, advertising or analytics infrastructure is provided, your information may be processed in New Zealand and/or other countries (including countries where Google or other service providers operate data centres).
Where information is transferred internationally, we take reasonable steps to ensure it continues to be protected in a manner consistent with this Privacy Policy and applicable law. Those steps may include contractual protections with service providers, relying on adequacy findings where available, or other lawful transfer mechanisms required in your jurisdiction.
12. Retention
We retain personal information only for as long as needed for the purposes described in this policy, including:
- the time reasonably required to review and respond to your message;
- a limited additional period for follow-up, record-keeping, dispute handling, security review or abuse prevention;
- server and security logs for a limited operational period, unless a longer period is needed to investigate incidents;
- advertising and analytics measurement data according to the retention settings of the relevant tools and our operational needs;
- longer retention where required by law or necessary to establish, exercise or defend legal claims.
Cookie-notice preferences stored in your browser remain until you clear site data or local storage in your browser settings. When information is no longer needed, we take reasonable steps to delete, de-identify or securely archive it.
13. Security
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. These measures may include access limitations, secure hosting practices, HTTPS transport where configured, and spam / abuse controls on the contact form.
No method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security. If you believe your interaction with us has been compromised, please contact us promptly using the details in section 1 or section 22.
14. Your rights and choices
Subject to applicable law in your place of residence, you may have rights to:
- request confirmation of whether we process personal information about you;
- request access to personal information we hold about you;
- request correction or updating of inaccurate or incomplete information;
- request deletion / erasure of information you submitted, where we are not required or permitted to retain it;
- object to or restrict certain processing;
- withdraw consent where processing is consent-based;
- request data portability, where applicable;
- opt out of certain sale or sharing of personal information for cross-context behavioural advertising, where such concepts apply under laws such as the California Consumer Privacy Act (CCPA) / CPRA — see section 15;
- lodge a complaint with a competent privacy or data-protection authority in your jurisdiction.
To exercise these rights, email [email protected], call +64 9 484 2971, or use the Contact form and clearly describe your request (for example, “Access request” or “Deletion request”). We may need to verify your identity before fulfilling certain requests, and we may ask for additional information reasonably necessary to locate your data. We will respond within the timeframes required by applicable law.
If you are in the European Economic Area or United Kingdom and believe we have not handled your request appropriately, you may also contact your local supervisory authority. If you are in New Zealand, you may contact the Office of the Privacy Commissioner (see section 20).
15. Do not sell or share personal information
We do not sell personal information for monetary consideration. We also do not intentionally “sell” or “share” personal information in the sense of exchanging it with data brokers for their independent marketing use.
Some privacy laws define “sale” or “share” broadly to include certain disclosures to advertising or analytics partners that enable cross-context behavioural advertising. If and when we use advertising or analytics technologies that could fall within those definitions, you may exercise available opt-out rights by:
- contacting us at [email protected] with the subject “Do Not Sell or Share”;
- using browser / platform advertising controls and cookie settings described in section 9 and the Cookie Policy;
- using any on-site preference controls we may add in the future.
We will not discriminate against you for exercising privacy rights available under applicable law.
16. Children’s privacy
This Website is intended for a general audience interested in an informational fan resource about Steep™. It is not directed at children under 13 years of age (or the equivalent minimum age in your jurisdiction, such as 16 where required). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe a child has submitted personal information to us, please contact us so we can take appropriate steps to delete it. We do not knowingly use children’s data for advertising profiling.
17. No sale of products or payment data
This Website does not process payments, does not operate a shopping cart or checkout, and does not collect payment card details. We do not sell the game, DLC, keys, accounts or merchandise through this fan Website.
If you see a third-party offer, store listing or advertisement elsewhere on the Internet (including ads that may appear near search results about Steep™), that offer is unrelated to the contact channels listed in this policy unless we clearly state otherwise in writing on this Website. Always verify you are dealing with an authorised seller before making any purchase.
18. Third-party websites and links
Our pages may reference external resources, articles, platforms or official game materials. Clicking those links may take you to websites we do not control. Their privacy notices, cookie practices and terms apply to those destinations. We recommend reading third-party policies before providing personal information to them.
19. Automated decision-making
We do not use personal information submitted through the contact form to make solely automated decisions that produce legal or similarly significant effects about you (such as eligibility for credit, employment or housing). Limited automated filtering may be used to reduce spam and abusive form submissions.
20. Complaints
If you have a privacy concern or complaint about this fan Website, please contact us first so we can try to resolve it:
- Email: [email protected]
- Phone: +64 9 484 2971
- Post: 116A Wairau Road, Wairau Valley, Glenfield, Auckland 0627, New Zealand
If you are not satisfied with our response and you are in New Zealand, you may contact the Office of the Privacy Commissioner (privacy.org.nz). Visitors in other countries may contact their local data-protection or consumer authority as applicable.
21. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, advertising, analytics or technical changes. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Website after an update constitutes acknowledgement of the revised policy, where permitted by law.
Material changes may be highlighted on this page or through a site notice where appropriate. If changes require fresh consent under applicable law (for example, for new non-essential cookies), we will request that consent before relying on the new processing.
We encourage you to review this Privacy Policy periodically, especially if you arrived here from an advertisement and want to understand how visitor data is handled.
22. How to contact us about privacy
For privacy questions, access requests, correction requests, deletion requests, advertising opt-out requests or complaints related to this fan Website, contact:
- Email: [email protected]
- Phone: +64 9 484 2971
- Post / office address: 116A Wairau Road, Wairau Valley, Glenfield, Auckland 0627, New Zealand
- Form: Contact
Related documents: Cookie Policy · Terms of Use · Accessibility